1. Acceptance of Terms

By using our website www.kiwantravel.co.ke , you agree to comply with and be bound by these Terms of Use. If you do not agree, please do not use our services.

  1. Services Offered

We provide ticketing and hotel booking services via our website. All bookings are subject to availability and confirmation.

  1. User Obligations

  • You agree to provide accurate and up-to-date information.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • You agree not to use our platform for any unlawful or fraudulent activities.

  1. Booking & Payment

  • All bookings must be paid in full unless otherwise stated.
  • You must be authorized to use the payment method you provide.
  • Refer to our Payment Policy for more details.

  1. Cancellations & Refunds

  • Refunds and cancellations are governed by our Cancellation & Refund Policy.
  • Some bookings are non-refundable or partially refundable.
  1. Intellectual Property:                                                                            All content on this site (logos, text, images) is owned or licensed by Kiwan Tours and Travel and may not be reproduced without permission

  2. Third-Party Services

We act as an intermediary between you and third-party providers (e.g., hotels, event organizers). We are not responsible for their service delivery.

  1. Limitation of Liability

We are not liable for:

  • Any indirect or incidental damages
  • Third-party service failures
  • Booking errors outside our control

  1. Dispute Resolution

These Terms are governed by the laws of Kenya. Any disputes shall be resolved in the courts of Nairobi Kenya

  1. Changes to Terms

Effective Date: 24/09/2025

We may update these Terms at any time. Continued use of the site after changes constitutes acceptance.